:root{--ink:#14332b;--muted:#64756d;--line:rgba(20,51,43,.14);--green:#0e5946;--green2:#168061;--gold:#d6a24e;--paper:#fffaf1;--bg:#f7f3ea;--white:#fff;--shadow:0 22px 70px rgba(32,47,40,.13);--radius:28px}*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;font-family:"DM Sans",system-ui,-apple-system,Segoe UI,sans-serif;background:radial-gradient(circle at top left,rgba(214,162,78,.22),transparent 34rem),linear-gradient(180deg,#fbf7ee 0%,#f5f6f0 54%,#eef4ef 100%);color:var(--ink)}a{color:inherit}.site-header{position:sticky;top:0;z-index:20;display:grid;grid-template-columns:auto 1fr auto;gap:1rem;align-items:center;padding:.85rem clamp(1rem,3vw,2rem);backdrop-filter:blur(18px);background:rgba(255,250,241,.78);border-bottom:1px solid var(--line)}.brand{display:flex;align-items:center;gap:.7rem;text-decoration:none}.brand-mark{display:grid;place-items:center;width:2.7rem;height:2.7rem;border-radius:1rem;background:linear-gradient(135deg,var(--green),var(--green2));color:white;font-weight:900;box-shadow:0 12px 24px rgba(14,89,70,.25)}.brand strong{display:block;font-size:1rem}.brand small{display:block;color:var(--muted);font-size:.78rem}.top-nav{display:flex;align-items:center;justify-content:center;gap:.35rem;flex-wrap:wrap}.nav-link{padding:.55rem .65rem;border-radius:999px;text-decoration:none;color:#36564c;font-weight:750;font-size:.92rem}.nav-link:hover{background:rgba(14,89,70,.09);color:var(--green)}.lang-switch{display:flex;gap:.28rem;flex-wrap:wrap;justify-content:flex-end}.lang-btn{border:1px solid var(--line);border-radius:999px;background:rgba(255,255,255,.7);padding:.43rem .55rem;font-weight:850;color:#31584d;cursor:pointer}.lang-btn.is-active,.lang-btn:hover{background:var(--green);color:#fff;border-color:transparent}main{width:min(1180px,calc(100% - 2rem));margin:0 auto;padding:2rem 0 4rem}.hero-shell{display:grid;grid-template-columns:minmax(0,1.05fr) minmax(300px,.85fr);gap:1.35rem;align-items:stretch;padding:1rem 0 1.5rem}.hero-copy{border:1px solid var(--line);border-radius:var(--radius);padding:clamp(1.35rem,4vw,3.2rem);background:linear-gradient(135deg,rgba(255,255,255,.93),rgba(255,248,238,.9));box-shadow:var(--shadow)}.eyebrow{display:inline-flex;align-items:center;gap:.45rem;margin-bottom:.75rem;padding:.35rem .65rem;border-radius:999px;background:rgba(214,162,78,.16);color:#7b5418;font-size:.82rem;font-weight:900;letter-spacing:.08em;text-transform:uppercase}.hero-copy h1{margin:0 0 .9rem;font-size:clamp(2.3rem,6vw,5rem);line-height:.94;letter-spacing:-.07em}.hero-copy p{max-width:64ch;margin:0;color:var(--muted);font-size:clamp(1.02rem,1.6vw,1.24rem);line-height:1.55}.hero-actions{display:flex;gap:.7rem;flex-wrap:wrap;margin-top:1.35rem}.btn{display:inline-flex;align-items:center;justify-content:center;min-height:3rem;padding:.75rem 1.05rem;border-radius:999px;text-decoration:none;font-weight:900;border:1px solid var(--line)}.btn-primary{background:linear-gradient(135deg,var(--green),var(--green2));color:white;border-color:transparent;box-shadow:0 16px 28px rgba(14,89,70,.24)}.btn-secondary{background:rgba(255,255,255,.72);color:var(--green)}.hero-card{position:relative;border-radius:var(--radius);overflow:hidden;min-height:420px;box-shadow:var(--shadow);border:1px solid var(--line);background:#123}.hero-card img{width:100%;height:100%;object-fit:cover;display:block;filter:saturate(1.05) contrast(1.02)}.hero-card:after{content:"";position:absolute;inset:0;background:linear-gradient(180deg,rgba(0,0,0,.06),rgba(0,0,0,.46))}.status-stack{position:absolute;left:1rem;right:1rem;bottom:1rem;z-index:1;display:flex;gap:.45rem;flex-wrap:wrap}.status-stack span{padding:.45rem .65rem;border-radius:999px;background:rgba(255,255,255,.82);font-weight:900;color:#173b32}.feature-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:1rem;margin:1rem 0 1.5rem}.feature-card{display:flex;min-height:14rem;flex-direction:column;gap:.65rem;padding:1.2rem;border:1px solid var(--line);border-radius:24px;background:rgba(255,255,255,.72);box-shadow:0 14px 38px rgba(32,47,40,.08);text-decoration:none;transition:.18s ease transform,.18s ease box-shadow}.feature-card:hover{transform:translateY(-3px);box-shadow:0 22px 50px rgba(32,47,40,.13)}.feature-icon{font-size:2.1rem}.feature-card strong{font-size:1.25rem;letter-spacing:-.03em}.feature-card p{margin:0;color:var(--muted);line-height:1.45;flex:1}.feature-card em{font-style:normal;color:var(--green);font-weight:900}.info-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:1rem}.info-panel{padding:1.3rem;border-radius:24px;background:rgba(14,89,70,.08);border:1px solid rgba(14,89,70,.12)}.info-panel h2{margin:0 0 .55rem;font-size:1.35rem}.info-panel p{margin:0;color:var(--muted);line-height:1.55}.site-footer{width:min(1180px,calc(100% - 2rem));margin:0 auto 1rem;padding:1.2rem;border-top:1px solid var(--line);color:var(--muted);display:grid;grid-template-columns:1.2fr auto;gap:1rem}.site-footer p{margin:.25rem 0}.footer-links{display:flex;gap:.7rem;flex-wrap:wrap}.footer-links a{font-weight:800;color:var(--green);text-decoration:none}.legal-note{grid-column:1/-1;font-size:.88rem}.toolbar{display:flex;gap:.65rem;flex-wrap:wrap;margin:1rem 0}.search-input,.filter-select{border:1px solid var(--line);border-radius:999px;background:white;padding:.8rem 1rem;color:var(--ink);font:inherit}.search-input{flex:1;min-width:240px}.doc-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:1rem}.doc-card{display:flex;flex-direction:column;gap:.55rem;padding:1.15rem;border-radius:24px;background:rgba(255,255,255,.78);border:1px solid var(--line);box-shadow:0 14px 38px rgba(32,47,40,.08)}.doc-card h3{margin:.2rem 0;font-size:1.15rem}.doc-card p{margin:0;color:var(--muted);line-height:1.45}.doc-meta{display:flex;gap:.4rem;flex-wrap:wrap}.pill{display:inline-flex;border-radius:999px;padding:.25rem .55rem;background:rgba(14,89,70,.1);color:var(--green);font-weight:850;font-size:.78rem}.doc-actions{margin-top:auto;display:flex;gap:.45rem;flex-wrap:wrap}.doc-actions a{border-radius:999px;padding:.55rem .7rem;background:var(--green);color:white;text-decoration:none;font-weight:850}.doc-actions a.secondary{background:rgba(14,89,70,.1);color:var(--green)}.empty-state{display:none;padding:1rem;border-radius:20px;background:rgba(255,255,255,.75);color:var(--muted)}@media(max-width:980px){.site-header{grid-template-columns:1fr}.top-nav{justify-content:flex-start}.lang-switch{justify-content:flex-start}.hero-shell{grid-template-columns:1fr}.feature-grid,.info-grid,.doc-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.hero-card{min-height:320px}}@media(max-width:640px){main,.site-footer{width:min(100% - 1rem,1180px)}.hero-copy{border-radius:22px}.hero-copy h1{font-size:2.3rem}.feature-grid,.info-grid,.doc-grid{grid-template-columns:1fr}.site-footer{grid-template-columns:1fr}.nav-link{font-size:.86rem;padding:.48rem .5rem}.hero-card{min-height:250px}.brand small{display:none}}

.no-js-warning .info-panel{border:1px solid rgba(170,120,42,.35);background:#fff8e8;color:#4b3a18}
.qa-fix-note{margin-top:1.5rem}.qa-fix-note .info-panel{border:1px solid rgba(31,111,97,.18);background:rgba(255,255,255,.82)}

.contractor-helper-shell{margin-top:1.4rem}.contractor-helper-shell h3{margin:.9rem 0 .35rem}.contractor-helper-shell .ticket-preview{white-space:pre-wrap}.contractor-helper-shell button.ticket-btn{border:0;cursor:pointer;font:inherit}.contractor-helper-shell button.ticket-btn[data-copied="true"]{background:#168061;color:#fff}

/* 2026-06-30 product/design pass: calmer association portal, better mobile scroll and useful-address directory */
html,body{max-width:100%;overflow-x:hidden}img{max-width:100%;height:auto}.site-header{grid-template-columns:auto minmax(0,1fr) auto}.top-nav{min-width:0}.nav-link{min-height:44px;display:inline-flex;align-items:center}.hero-shell{min-height:auto}.hero-copy h1{text-wrap:balance}.hero-copy p{text-wrap:pretty}.feature-card,.info-panel,.ticket-model-panel,.directory-card{box-shadow:rgba(0,0,0,.02) 0 0 0 1px,rgba(0,0,0,.04) 0 2px 8px,rgba(0,0,0,.08) 0 10px 28px}.directory-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:1rem;margin:1.2rem 0 2rem}.directory-card{display:flex;min-height:230px;flex-direction:column;gap:.75rem;padding:1.25rem;border-radius:24px;background:#fff;text-decoration:none;border:1px solid var(--line);transition:transform .18s ease,box-shadow .18s ease,border-color .18s ease}.directory-card:hover,.feature-card:hover{transform:translateY(-3px);border-color:rgba(14,89,70,.28);box-shadow:rgba(0,0,0,.03) 0 0 0 1px,rgba(0,0,0,.06) 0 8px 20px,rgba(0,0,0,.12) 0 18px 42px}.directory-card strong{font-size:1.25rem;line-height:1.15}.directory-card p{margin:0;color:var(--muted);line-height:1.45}.directory-card em{margin-top:auto;color:var(--green);font-style:normal;font-weight:850}.directory-icon{display:grid;place-items:center;width:3.2rem;height:3.2rem;border-radius:1.1rem;background:rgba(14,89,70,.09);font-size:1.55rem}.directory-hero{align-items:center}.language-card{padding:1.35rem}.language-card strong{display:block;font-size:1.3rem;margin-bottom:.55rem}.language-card p{margin:0;color:var(--muted);line-height:1.55}.ticket-form input,.ticket-form textarea,.ticket-form select{font-size:16px}.ticket-btn{min-height:44px}.contractor-helper-shell button.ticket-btn,.ticket-actions button.ticket-btn{border:0;cursor:pointer;font:inherit}.contractor-helper-shell button.ticket-btn[data-copied="true"],.ticket-actions button.ticket-btn[data-copied="true"]{background:#168061;color:#fff}
@media (max-width: 980px){.site-header{grid-template-columns:1fr;align-items:start}.brand{justify-content:flex-start}.top-nav{justify-content:flex-start;overflow-x:auto;flex-wrap:nowrap;padding-bottom:.25rem;-webkit-overflow-scrolling:touch;scrollbar-width:thin}.nav-link{white-space:nowrap;background:rgba(255,255,255,.48)}.lang-switch{justify-content:flex-start}.hero-shell{grid-template-columns:1fr}.hero-card{min-height:240px}.directory-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width: 620px){main{width:min(100% - 1rem,1180px);padding-top:1rem}.site-header{padding:.7rem}.brand-mark{width:2.35rem;height:2.35rem}.hero-copy,.hero-card,.info-panel,.ticket-model-panel{border-radius:22px}.hero-copy{padding:1.25rem}.hero-copy h1{font-size:clamp(2rem,12vw,3.3rem)}.hero-actions,.ticket-actions{flex-direction:column;align-items:stretch}.btn,.ticket-btn{text-align:center;justify-content:center}.directory-grid,.feature-grid,.info-grid,.ticket-model-shell{grid-template-columns:1fr}.directory-card{min-height:unset}.footer-links{gap:.8rem;flex-wrap:wrap}}
@media (prefers-reduced-motion: reduce){*{scroll-behavior:auto!important;transition:none!important;animation:none!important}}

/* 2026-06-30 visual QA fixes: readable hero, visible nav scroll, touch targets, localized footer links */
.hero-copy h1{font-size:clamp(2.35rem,5.2vw,4.6rem);line-height:1.04;letter-spacing:-.055em}.hero-copy{padding:clamp(1.25rem,3vw,2.6rem)}.hero-shell{gap:clamp(1rem,2.2vw,1.6rem);margin-top:clamp(1rem,2vw,1.8rem)}.language-card,.hero-card.language-card{background:linear-gradient(145deg,#102820,#174335);color:#fff}.language-card strong,.hero-card.language-card strong{color:#fff}.language-card p,.hero-card.language-card p{color:rgba(255,255,255,.86)}.directory-grid{margin-top:.5rem}.directory-card em,.feature-card em{display:inline-flex;align-items:center;justify-content:center;width:max-content;min-height:44px;padding:.55rem .9rem;border-radius:999px;background:rgba(14,89,70,.1);color:var(--green);font-weight:900}.directory-card em::after,.feature-card em::after{content:' →';padding-left:.25rem}.lang-btn{min-height:44px;min-width:44px;padding:.55rem .75rem}.brand{min-height:44px}.footer-links a{min-height:44px;display:inline-flex;align-items:center}.nav-link[aria-current="page"]{background:var(--green);color:#fff;border-color:var(--green)}.hero-tags span[data-i18n],.hero-card span[data-i18n^="tag."]{cursor:default}.top-nav{position:relative}.site-header::after{content:'';display:none;position:absolute;right:.65rem;top:4.7rem;width:2.2rem;height:2.9rem;pointer-events:none;background:linear-gradient(90deg,rgba(248,246,239,0),rgba(248,246,239,.96))}
@media (max-width:980px){.site-header{position:sticky;top:0;z-index:20}.site-header::after{display:block}.top-nav{scroll-snap-type:x proximity}.nav-link{scroll-snap-align:start}.hero-copy h1{font-size:clamp(1.95rem,8.8vw,3.05rem);line-height:1.12;letter-spacing:-.035em}.hero-card{min-height:190px}.language-card{padding:1rem}.directory-grid{gap:.75rem}.feature-card,.directory-card{padding:1rem}}
@media (max-width:620px){.hero-shell{margin-top:.6rem}.hero-copy p,.language-card p{font-size:1rem}.top-nav{gap:.4rem}.nav-link{padding:.52rem .72rem}.lang-switch{gap:.42rem}.site-footer{font-size:.98rem}.legal-note{font-size:.92rem}.hero-card{min-height:180px}.directory-card em,.feature-card em{width:100%;margin-top:.5rem}.directory-icon{width:2.85rem;height:2.85rem}.feature-card{min-height:unset}}

.ticket-note a{min-height:44px;display:inline-flex;align-items:center;line-height:1.25}.ticket-note{display:flex;align-items:center;flex-wrap:wrap;gap:.5rem}


/* 2026-06-30 design implementation: mobile menu, compact task-first pages, less technical feel */
:root{--apple-blue:#0071e3;--soft-blue:#eaf4ff;--soft-lav:#f2efff;--surface:rgba(255,255,255,.82);--surface-strong:#fff;--text:#1d1d1f;--subtle:#6e6e73;--ring:rgba(0,113,227,.22)}
body{font-family:system-ui,-apple-system,BlinkMacSystemFont,"SF Pro Text","Segoe UI",Roboto,Arial,sans-serif;background:radial-gradient(circle at 10% -5%,rgba(169,199,255,.42),transparent 34rem),radial-gradient(circle at 88% 0%,rgba(220,204,255,.48),transparent 30rem),linear-gradient(180deg,#fbfbfd 0%,#f5f5f7 58%,#f7f7fb 100%);color:var(--text)}
.site-header{grid-template-columns:auto auto minmax(0,1fr) auto;gap:.85rem;background:rgba(251,251,253,.78);border-bottom:1px solid rgba(0,0,0,.08);box-shadow:0 1px 0 rgba(255,255,255,.7) inset}.brand-mark{background:linear-gradient(135deg,#1d1d1f,#3f4758);border-radius:14px}.brand small{color:var(--subtle)}.menu-toggle{display:none;border:1px solid rgba(0,0,0,.10);background:rgba(255,255,255,.72);border-radius:999px;min-height:44px;padding:.55rem .9rem;font:inherit;font-weight:800;color:#1d1d1f}.top-nav{justify-content:flex-start}.nav-link{color:#303035;font-weight:720}.nav-link:hover{background:rgba(0,113,227,.10);color:#005bb5}.nav-link[aria-current="page"]{background:#1d1d1f;color:#fff}.lang-switch{align-items:center}.lang-select-label{font-size:.78rem;color:var(--subtle);font-weight:800}.lang-select{display:none;min-height:44px;border-radius:999px;border:1px solid rgba(0,0,0,.12);background:#fff;padding:.45rem 2rem .45rem .8rem;font-weight:850;color:#1d1d1f}.lang-buttons{display:flex;gap:.28rem}.lang-btn{border-color:rgba(0,0,0,.10);background:rgba(255,255,255,.82);color:#1d1d1f}.lang-btn.is-active,.lang-btn:hover{background:#1d1d1f;color:#fff}
.compact-hero{grid-template-columns:minmax(0,1fr) minmax(260px,.48fr);align-items:center;margin-top:1rem}.compact-hero .hero-copy{background:linear-gradient(135deg,rgba(255,255,255,.9),rgba(245,247,255,.78));border:1px solid rgba(0,0,0,.07);box-shadow:0 18px 56px rgba(29,29,31,.08)}.compact-hero .hero-copy h1{max-width:13ch;font-size:clamp(2.35rem,7vw,5.2rem);line-height:.98;letter-spacing:-.07em;color:#1d1d1f}.compact-hero .hero-copy p{max-width:63ch;color:#515154}.hero-actions .btn,.btn{min-height:46px;border-radius:999px}.btn-primary{background:var(--apple-blue);color:#fff}.btn-secondary{background:#fff;color:#0066cc;border:1px solid rgba(0,102,204,.24)}.note-card,.home-summary{padding:1.35rem;border-radius:28px;background:rgba(255,255,255,.76);border:1px solid rgba(0,0,0,.07);box-shadow:0 18px 50px rgba(29,29,31,.08);color:#1d1d1f}.note-card strong,.home-summary strong{display:block;font-size:1.35rem;letter-spacing:-.035em}.note-card p,.home-summary p{color:#515154;line-height:1.55}.summary-list{display:grid;gap:.65rem;margin-top:1rem}.summary-list a{display:flex;align-items:center;justify-content:space-between;min-height:48px;padding:.75rem .9rem;border-radius:18px;background:#fff;text-decoration:none;color:#0066cc;font-weight:850}.summary-list a::after{content:'›';font-size:1.4rem}.focus-strip{margin:1rem 0 1.25rem;padding:1rem 1.2rem;border-radius:24px;background:linear-gradient(135deg,#1d1d1f,#3a4150);color:#fff}.focus-strip strong{font-size:1.35rem}.focus-strip p{margin:.25rem 0 0;color:rgba(255,255,255,.78)}.action-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:1rem}.action-card{display:flex;min-height:230px;flex-direction:column;gap:.7rem;padding:1.25rem;border-radius:28px;background:var(--surface-strong);border:1px solid rgba(0,0,0,.07);text-decoration:none;box-shadow:0 12px 34px rgba(29,29,31,.07);transition:transform .18s ease,box-shadow .18s ease}.action-card:hover{transform:translateY(-3px);box-shadow:0 22px 56px rgba(29,29,31,.12)}.action-card span{color:var(--subtle);font-size:.86rem;font-weight:850}.action-card strong{font-size:1.45rem;letter-spacing:-.045em}.action-card p{margin:0;color:#5c5c62;line-height:1.45}.action-card em{margin-top:auto;font-style:normal;color:#0066cc;font-weight:900;min-height:44px;display:flex;align-items:center}.action-card.primary{background:linear-gradient(145deg,#fefefe,#edf5ff)}.compact-info{margin-top:1.2rem}.library-panel{background:rgba(255,255,255,.9)}.doc-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem;margin-top:1rem}.doc-card{display:grid;grid-template-columns:auto 1fr;gap:1rem;align-items:start;padding:1.15rem;border-radius:24px;background:#fff;border:1px solid rgba(0,0,0,.07);box-shadow:0 10px 30px rgba(29,29,31,.06)}.doc-card h3{margin:.1rem 0 .35rem;font-size:1.2rem;letter-spacing:-.03em}.doc-card p{margin:0;color:#5c5c62;line-height:1.45}.doc-icon{margin:0}.doc-actions{display:flex;gap:.55rem;flex-wrap:wrap;margin-top:.9rem}.doc-actions a,.doc-actions .secondary{min-height:44px;display:inline-flex;align-items:center;padding:.6rem .85rem;border-radius:999px;text-decoration:none;background:rgba(0,113,227,.10);color:#0066cc;font-weight:850}.status-missing{background:#fff6df;color:#6c4b00}.task-first{grid-template-columns:minmax(0,1.1fr) minmax(260px,.55fr);align-items:start}.form-panel{order:1}.status-panel{order:2}.ticket-model-panel{background:rgba(255,255,255,.9);border-color:rgba(0,0,0,.07);box-shadow:0 14px 40px rgba(29,29,31,.07)}.ticket-model-panel h2{letter-spacing:-.045em;color:#1d1d1f}.ticket-note{background:#f5f5f7;color:#515154;border:0}.ticket-form label{color:#515154}.ticket-form input,.ticket-form select,.ticket-form textarea{border-color:rgba(0,0,0,.12);border-radius:14px}.ticket-form .check-row{min-height:48px;padding:.6rem .7rem;border-radius:16px;background:#f5f5f7}.ticket-form .check-row input{width:24px;height:24px;accent-color:var(--apple-blue)}.ticket-btn.primary{background:var(--apple-blue)}.ticket-btn.secondary{background:rgba(0,113,227,.1);color:#0066cc}.preview-details{margin-top:1rem}.preview-details summary{cursor:pointer;font-weight:850;color:#0066cc;min-height:44px;display:flex;align-items:center}.ticket-preview{background:#1d1d1f;color:#f5f5f7}.directory-grid-product{grid-template-columns:repeat(4,minmax(0,1fr))}.directory-card{border-color:rgba(0,0,0,.07);box-shadow:0 12px 34px rgba(29,29,31,.07)}.directory-card em,.feature-card em{background:rgba(0,113,227,.1);color:#0066cc}.language-card{background:linear-gradient(145deg,#1d1d1f,#3a4150)!important}.site-footer{border-top:1px solid rgba(0,0,0,.08);color:#515154}.legal-note{opacity:.7}.urgent-note{background:linear-gradient(145deg,#fff8e8,#fff)!important;border-color:rgba(180,116,0,.18)}
@media (min-width:981px){.menu-toggle{display:none!important}.top-nav{display:flex!important}.lang-select-label,.lang-select{display:none!important}.lang-buttons{display:flex}}
@media (max-width:980px){.site-header{grid-template-columns:1fr auto;gap:.65rem}.brand{grid-column:1}.menu-toggle{display:inline-flex;grid-column:2;align-items:center}.top-nav{grid-column:1/-1;display:none;overflow:visible;white-space:normal;flex-wrap:wrap;padding:.35rem 0}.nav-open .top-nav{display:grid;grid-template-columns:1fr 1fr;gap:.45rem}.top-nav .nav-link{background:#fff;justify-content:center;white-space:normal;text-align:center}.lang-switch{grid-column:1/-1;justify-content:flex-start}.lang-buttons{display:none}.lang-select-label,.lang-select{display:inline-flex}.site-header::after{display:none}.compact-hero,.hero-shell,.task-first{grid-template-columns:1fr}.compact-hero .hero-copy h1{max-width:14ch;font-size:clamp(2rem,10vw,3.25rem);line-height:1.05}.action-grid,.doc-grid,.directory-grid-product{grid-template-columns:1fr 1fr}.status-panel{order:2}.form-panel{order:1}.hero-card{min-height:auto}.hero-card img{max-height:260px;object-fit:cover}}
@media (max-width:620px){main{width:min(100% - 1rem,1180px)}.nav-open .top-nav{grid-template-columns:1fr}.compact-hero .hero-copy{padding:1.15rem}.compact-hero .hero-copy h1{font-size:clamp(2rem,12vw,3rem);letter-spacing:-.055em}.action-grid,.doc-grid,.directory-grid-product{grid-template-columns:1fr}.action-card{min-height:unset}.ticket-form{grid-template-columns:1fr}.ticket-model-panel{padding:1rem}.doc-card{grid-template-columns:1fr}.hero-actions{gap:.55rem}.focus-strip{border-radius:20px}.lang-select{width:100%;justify-content:flex-start}.lang-switch{display:grid;grid-template-columns:auto 1fr;width:100%;align-items:center}.site-footer{padding-bottom:2rem}}

/* QA checkbox target hardening */
.ticket-form .check-row input[type="checkbox"]{inline-size:24px!important;block-size:24px!important;min-width:24px!important;width:24px!important;height:24px!important;flex:0 0 24px!important;margin:0!important;}

/* QA strict checkbox element size */
.ticket-form .check-row input[type="checkbox"]{inline-size:44px!important;block-size:44px!important;min-width:44px!important;width:44px!important;height:44px!important;flex:0 0 44px!important;}

/* Purpose copy: clear without turning the page into a text wall */
.hero-reason{font-weight:720;color:#303035}.initiative-note{margin-top:.75rem;padding:.7rem .85rem;border-left:4px solid var(--apple-blue);border-radius:0 14px 14px 0;background:rgba(234,244,255,.72);color:#515154;font-size:.92rem;line-height:1.45}

/* Final visual polish after screenshot QA */
.field-help{display:block;margin-top:.25rem;color:#6e6e73;font-size:.78rem;text-transform:none;letter-spacing:0;font-weight:650}.ticket-btn.is-muted{opacity:.68}.ticket-btn[aria-disabled="true"]{filter:saturate(.75)}.site-footer .legal-note{font-size:.9rem;color:#6e6e73}.footer-links{gap:.75rem;flex-wrap:wrap}

/* 2026-06-30 forum click fix: image-card overlay must not block text-card links */
.hero-card::after{pointer-events:none!important;}
.home-summary::after,.note-card::after,.language-card::after{content:none!important;display:none!important;}
.home-summary > *,.note-card > *,.language-card > *{position:relative;z-index:1;}
.summary-list a,.hero-actions a,.action-card,.feature-card,.directory-card,.ticket-btn{position:relative;z-index:2;}

/* hide disabled optional links even when button classes set display */
[hidden],.ticket-actions a[hidden]{display:none!important;}


/* 2026-06-30 human UX pass: clearer trust signals, contact chips and less technical language support */
.trust-list{display:flex;flex-wrap:wrap;gap:.5rem;margin:1rem 0 0;padding:0;list-style:none}.trust-list li,.quick-help{border:1px solid rgba(0,0,0,.08);background:rgba(255,255,255,.72);box-shadow:0 8px 26px rgba(29,29,31,.06)}.trust-list li{border-radius:999px;padding:.48rem .75rem;font-weight:850;color:#2d2d31}.quick-help{margin-top:1rem;border-radius:20px;padding:.85rem 1rem}.quick-help strong{display:block;font-size:.95rem;letter-spacing:-.015em;color:#1d1d1f}.quick-help p{margin:.25rem 0 0!important;color:#515154!important;line-height:1.45}.micro-note{margin:1rem 0 0;color:#515154;font-size:.95rem;line-height:1.45}.ticket-note{background:#fff;border:1px solid rgba(0,0,0,.08);border-radius:16px;padding:.75rem .9rem;color:#515154;line-height:1.45}.ticket-model-panel.form-panel > p{font-size:1rem;color:#515154}.ticket-step{line-height:1.25}.directory-card strong,.action-card strong{text-wrap:balance}.directory-card p,.action-card p{text-wrap:pretty}
@media (max-width:620px){.trust-list{gap:.4rem}.trust-list li{font-size:.88rem;padding:.42rem .62rem}.quick-help{padding:.75rem .8rem}.micro-note{font-size:.9rem}.compact-hero .hero-copy h1{font-size:clamp(1.85rem,10.6vw,2.8rem)}}

/* human UX textarea polish: remove native resize handles that looked like punctuation artifacts in mobile screenshots */
.ticket-form textarea{resize:none;min-height:8rem;}

/* 2026-07-02 Open-Door Association team section */
.open-door-board{display:grid;grid-template-columns:minmax(0,1fr) minmax(250px,420px);gap:clamp(1rem,3vw,2rem);align-items:center;margin:1rem 0 1.4rem;padding:clamp(1rem,3vw,2rem);border:1px solid rgba(20,51,43,.14);border-radius:30px;background:linear-gradient(135deg,rgba(255,255,255,.92),rgba(231,243,236,.86));box-shadow:0 18px 55px rgba(20,51,43,.11)}
.open-door-copy h2{margin:.2rem 0 .7rem;font-size:clamp(1.8rem,4vw,3rem);line-height:1.04;color:var(--ink);letter-spacing:-.04em}
.open-door-copy .lead{font-size:clamp(1.05rem,2vw,1.25rem);color:#21463c;font-weight:650}
.open-door-copy p{max-width:66ch;color:var(--muted)}
.board-list{display:grid;grid-template-columns:repeat(auto-fit,minmax(145px,1fr));gap:.55rem;margin:1rem 0 0;padding:0;list-style:none}
.board-list li{border:1px solid rgba(20,51,43,.13);border-radius:16px;background:rgba(255,255,255,.76);padding:.72rem .82rem;box-shadow:0 8px 24px rgba(20,51,43,.07)}
.board-list strong{display:block;color:var(--ink);font-size:.98rem}.board-list span{display:block;margin-top:.15rem;color:var(--green);font-weight:650;font-size:.88rem}
.open-door-poster{margin:0}.open-door-poster picture{display:block}.open-door-poster img{display:block;width:100%;height:auto;border-radius:24px;box-shadow:0 18px 50px rgba(20,51,43,.22);background:#123}
.open-door-poster figcaption{margin:.65rem .15rem 0;color:var(--muted);font-size:.88rem;line-height:1.35}
@media (max-width:900px){.open-door-board{grid-template-columns:1fr}.open-door-poster{max-width:520px;margin:0 auto}.open-door-board{border-radius:24px}}
@media (max-width:620px){.open-door-board{padding:1rem}.board-list{grid-template-columns:1fr}.open-door-poster figcaption{font-size:.82rem}}

/* Mobile purpose must remain scannable and keep actions near the top */
@media (max-width:620px){.compact-hero .hero-copy{padding:1rem}.compact-hero .hero-copy h1{max-width:none;font-size:1.9rem;line-height:1.08;letter-spacing:-.035em}.compact-hero .hero-copy p{font-size:.95rem;line-height:1.45}.compact-hero .hero-copy .hero-reason{font-weight:720}.initiative-note{font-size:.84rem;line-height:1.4}.trust-list{margin-top:.65rem}}